Gunter Wilhelm Outlet offers a limited lifetime warranty to the original purchaser or gift recipient of their products.

This warranty covers all parts of the product (some exceptions apply) and protects against material or workmanship defects during normal use within the USA. Normal use is defined as culinary activities intended by Gunter Wilhelm and excludes the activities listed in the exclusions.

The warranty does not cover:

Damage from unauthorized alterations, misuse, neglect, natural disasters (e.g., fires, earthquakes), accidents (like dropping), or improper use (such as cutting frozen foods or bones or using on hard surfaces like glass or granite).

Damage due to professional sharpening services or tools.

Neglect or misuse as per Gunter Wilhelm’s Use & Care instructions, like dishwasher use, exposure to heat, or outdoor storage.

Wooden components or handles, as wood is naturally variable.

Sharpening tools and honing steels, due to their abrasive nature.

Normal wear and tear like dullness, bending, scratching, corrosion, or marks on blades.

Remedy

If a defect covered by this warranty is confirmed, Gunter Wilhelm will replace the item with an equivalent product. Exact replacements are not guaranteed.